Guest Experience Host: Friendly Seating & Reservations

Seneca-Gaming-Corporation; City of Niagara Falls (NY); Vor Ort; USD 18.000 - 26.000; Vollzeit

Zusammenfassung

Seneca Resorts & Casinos in Niagara Falls, NY is seeking a Restaurant Host to provide fast, friendly service, greet and seat guests, and manage reservations. You will handle guest inquiries and work in a lively casino dining environment.

The role requires clear English, the ability to stand/walk, and a courteous, professional demeanor. Candidates should be 18+, with a high school diploma preferred and prior customer-service experience.

Qualifikationen

• Must be 18 years of age or older.
• High school diploma or equivalency preferred.
• Previous customer service experience required.
• Excellent communication skills and ability to interact with guests.
• Ability to stand, walk, and move through all casino areas.

Aufgaben

• Provide prompt, friendly service of food and beverage to guests.
• Take reservations, greet and seat guests, and handle inquiries.
• Answer telephone calls and report compliments or problems as required.
• Maintain knowledge of menu, wine lists, and daily specials.
• Ensure clean and organized host areas and support servers as needed.
• Follow all information security policies and company guidelines.

Kenntnisse

Outgoing personality

Excellent communication

Customer service

English proficiency

POS familiarity

Ausbildung

High school diploma or equiv

Tools

POS system

Jobbeschreibung

Seneca Resorts & Casinos in Niagara Falls, NY is seeking a Restaurant Host to provide fast, friendly service, greet and seat guests, and manage reservations. You will handle guest inquiries and work in a lively casino dining environment.

The role requires clear English, the ability to stand/walk, and a courteous, professional demeanor. Candidates should be 18+, with a high school diploma preferred and prior customer-service experience.