Guest Experience Host - Part-Time Front Desk & Exhibits

Discovery Lab (Tulsa Children's Museum); Tulsa (OK); On-site; USD 18,597 - 25,113; Part time

Job summary

Discovery Lab (Tulsa Children's Museum) is seeking a Guest Engagement Facilitator to greet guests, assist with front desk duties, and promote memberships. You will help ensure a memorable, educational, and safe visit for all guests, including during events and rentals.

The role demands high hospitality standards, strong communication, and reliable attendance, with after-hours events and weekends required in a part-time schedule.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Excellent hospitality and communication skills.
• Ability to follow basic instructions.
• Professional written and verbal communication.

Responsibilities

• Greet guests at the front desk and facilitate welcome experiences in the exhibits.
• Promote memberships and member benefits and assist guests with purchases.
• Ensure safety and cleanliness of guest areas, exhibits, and lobby.
• Assist with events, birthdays, and facility rentals as scheduled.
• Process payments and handle cash at front desk and retail areas.
• Be the go-to guide for Discovery Lab’s activities, events, and attractions.

Skills

Hospitality

Outgoing attitude

Follow instructions

Communication skills

Attention to detail

Safety awareness

Customer service

Education

High School diploma or equivalent

Job description

Discovery Lab (Tulsa Children's Museum) is seeking a Guest Engagement Facilitator to greet guests, assist with front desk duties, and promote memberships. You will help ensure a memorable, educational, and safe visit for all guests, including during events and rentals.

The role demands high hospitality standards, strong communication, and reliable attendance, with after-hours events and weekends required in a part-time schedule.