Guest Experience Host - Niagara Falls Restaurant

Merani Hotel Group; City of Niagara Falls (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Paid Time Off

401K after one year of service

Health Insurance

Vision Insurance

Dental Insurance

Health Savings Account

Life Insurance

Disability Insurance

Employee Discounts

Job summary

Merani Hotel Group is seeking a friendly Host/Hostess in Niagara Falls, NY. You will greet guests, manage seating and reservations using OpenTable, and guide guests with menu knowledge and local area information. The role emphasizes guest satisfaction and smooth flow during busy shifts.

The position requires a friendly demeanor, ability to work nights/weekends/holidays, and excellent communication. It is a part-time role with restaurant responsibilities in a hotel setting.

Qualifications

• 1-year customer service experience.
• Be energetic.
• Work well under pressure.
• Availability nights, weekends, and holidays.

Responsibilities

• Greet guests as they enter and exit the building.
• Use OpenTable to control rotation, seating, reservations and wait list.
• Answer phones with standard greeting and knowledge of menu items.
• Seat guests at tables or in waiting areas; ensure guest satisfaction.
• Handle take-out and DoorDash orders; manage cash handling protocols.
• Maintain cleanliness of workspace and assist other positions as needed.

Skills

Customer service

Energetic

Under pressure

Availability nights

Job description

Merani Hotel Group is seeking a friendly Host/Hostess in Niagara Falls, NY. You will greet guests, manage seating and reservations using OpenTable, and guide guests with menu knowledge and local area information. The role emphasizes guest satisfaction and smooth flow during busy shifts.

The position requires a friendly demeanor, ability to work nights/weekends/holidays, and excellent communication. It is a part-time role with restaurant responsibilities in a hotel setting.