Guest Experience Host — Michelin-Star Dining

The Modern / Cafes; New York (NY); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Tips

USHG Wallet – next-day earnings

Health insurance

Paid time off

401(k) match

Life insurance

Employee relief fund

Dining discount

Commuter benefits

Job summary

The Modern is a Michelin-starred contemporary American restaurant in New York City, known for its refined and playful dishes and two Michelin stars. We seek a welcoming Host to be the first impression and a key partner to the Maître D’ in coordinating seatings for both dining room and bar experiences.

You’ll handle guest greetings, inquiries, and wait-time quotes, maintaining a warm atmosphere whether guests are in person or on the phone, and collaborating across front-of-house and kitchen teams

Qualifications

• Experience in a guest facing role in a restaurant preferred, but not necessary.
• English fluency and additional languages preferred, but not required.

Responsibilities

• Consistently support a culture of Enlightened Hospitality
• Create a welcoming and hospitable environment for guests whether in person or over the phone
• Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests
• Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations
• Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly
• Work with efficiency and a sense of urgency while remaining composed
• Demonstrates a passion for guest experience and an eagerness to learn and grow
• Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

Skills

Guest-facing experience

English fluency

Tools

Resy

Job description

The Modern is a Michelin-starred contemporary American restaurant in New York City, known for its refined and playful dishes and two Michelin stars. We seek a welcoming Host to be the first impression and a key partner to the Maître D’ in coordinating seatings for both dining room and bar experiences.

You’ll handle guest greetings, inquiries, and wait-time quotes, maintaining a warm atmosphere whether guests are in person or on the phone, and collaborating across front-of-house and kitchen teams