Host

Union Square Hospitality Group; New York (NY); Presencial; USD 13.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tips included

USHG Wallet

Health coverage

Paid time off

401(k)

Life insurance

Employee relief fund

Dining discount

Commuter benefits

Mentorship program

Descripción de la vacante

The Modern, a Michelin-starred restaurant in New York City, is seeking a Host to join the Union Square Hospitality Group family. You will be the first point of contact for guests, ensuring a warm reception and smooth seating coordination with the Maître D’ across both dining room dining and Bar Room experiences.

Role involves presenting accurate wait times, answering inquiries about hours, menus, and reservations, and collaborating with service and kitchen teams.

Formación

• Experience in a guest-facing role in a restaurant is preferred but not required.
• Basic understanding of Resy functions.
• Ability to walk or stand for long periods.
• English fluency; additional languages are a plus but not required.

Responsabilidades

• Consistently support a culture of Enlightened Hospitality.
• Create a welcoming environment for guests in person or over the phone.
• Partner with Maître D to quote accurate wait times while finding the yes for guests.
• Answer guest inquiries regarding hours of operation, menus, and reservations.
• Act as a liaison between guests, management, service staff and kitchen and communicate accordingly.
• Work with efficiency and a sense of urgency while remaining composed.
• Demonstrate a passion for guest experience and a willingness to learn and grow.
• Perform additional responsibilities as needed to support team goals and operations.

Conocimientos

Guest-facing

Resy knowledge

Stamina

Herramientas

Resy

Descripción del empleo

The Modern
9 W 53rd St
New York, NY 10019, USA

Description

The Modern is a Michelin-starred contemporary American restaurant at the Museum of Modern Art. The restaurant features refined, unexpectedly playful dishes that highlight exceptional ingredients and seasonality in two distinct culinary experiences: a bold tasting or prix fixe menu in the dining room and an à la carte menu in the lively Bar Room. An extensive selection of wines showcases exceptional diversity and value in both classic and emerging regions.

The Modern holds two Michelin stars, a Three Star review in the New York Times, four James Beard Awards, and the Grand Award from Wine Spectator and is part of Danny Meyer’s Union Square Hospitality Group.

Who you are:

The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host must exude warmth and hospitality and is a partner to the Maître D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Create a welcoming and hospitable environment for guests whether in person or over the phone.
• Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests.
• Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information,menus,and reservations.
• Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly.
• Work with efficiency and a sense of urgency while remaining composed.
• Demonstrates a passion for guest experience and an eagerness to learn and grow.
• Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success.

What we need from you:

• Experience in a guest facing role in a restaurant preferred, but not necessary
• Basic understanding of Resy functions
• Ability to walk or stand for long periods of time
• English fluency and additional languages preferred, but not required

What you’ll get from us:

At Union Square Hospitality Group, we believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Host, you’ll enjoy:

• Competitive pay: Hourly rate of $11.35/hour plus tips
• Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Invest in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility:Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger.Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dotsto build uplifting experiences and relationships
• Center the salt shakerwith an unwavering commitment to excellence and the values that matter most
• Write a great next chapter.The road to success is paved with mistakes well-handled
• Bring a charitable assumptionand err on the side of generosity
• Leave our campsite better than we found it;always responsible for the impact of our wake

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.