Server Assistant

Hotel Leveque; Oak Brook (IL); On-site; USD 12,000 - 13,000; Full time

Benefits offered by this job

Insurance enrollment DAY 1

Paid time off DAY 1

Holiday pay DAY 1

Hotel discounts

Professional development and promotion

Job summary

The Drake Oak Brook, Autograph Collection is seeking Server Assistants to support guest dining by delivering orders promptly and maintaining a clean, inviting restaurant. You will work closely with servers, bartenders, cooks and managers to ensure exceptional guest experiences.

Compensation starts at $9.00–$9.75 per hour plus tips, with benefits eligible from day one, including insurance enrollment, PTO, and holiday pay.

Qualifications

• Speak, read, write and understand the primary language used in the workplace.
• Great communication skills, both verbal and written.
• Able to stand for hours.
• Able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly.

Responsibilities

• Assist in preparing the restaurant by cleaning and stocking as needed
• Proactively obtain necessary supplies from storage areas and prep for use
• Retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest
• Provide each guest an individualized greeting using charisma and stylized communication
• Confidently know the current food and beverage offerings and answer questions or make recommendations
• Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Clear unneeded items from tables throughout and after the guest dining experience
• Dispose of trash and deliver used dish- and bar-ware to the appropriate location
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned as part of a team dynamic

Skills

Communication skills

Job description

The Drake Oak Brook, Autograph Collection

Compensation: $9.00 to $9.75 per hour plus tips

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Server Assistants greatly impact guest experience by ensuring expedient and accurate delivery of food and beverage items and prompt clearing of unneeded table items. Server Assistants must communicate effectively with servers, bartenders, cooks, dishwashers, and managers to ensure overall guest satisfaction.

What you'll be doing...

• Assist in preparing the restaurant by cleaning and stocking as needed
• Proactively obtain necessary supplies from storage areas and prep for use
• Retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest
• Provide each guest an individualized greeting using charisma and stylized communication
• Confidently know the current food and beverage offerings and answer questions or make recommendations
• Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Clear unneeded items from tables throughout and after the guest dining experience
• Dispose of trash and deliver used dish- and bar-ware to the appropriate location
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned as part of a team dynamic

Requirements...

• You must be able to speak, read, write and understand the primary language(s) used in the workplace
• Great communication skills, both verbal and written
• Able to stand for hours at a time
• Able to grasp, stand, walk, bend, reach, pivot, and stoop often and repeatedly

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

The Drake Oak Brook, Autograph Collection

Hotel with 153 Rooms

Lose Yourself In History at Our Oak Brook Hotel

Follow Chicago icons' footsteps and reserve a hotel room at the Drake Oak Brook, Autograph Collection. A beacon of style and class since the 1960s, our Oak Brook, IL hotel is easily accessible from O’Hare and Midway airports. A sense of grandeur marks your arrival at the hotel as sumptuous furnishings and impressive artwork greet you.

After check-in, explore attractions like the Brookfield Zoo or Oak Brook Center shopping—or immerse yourself in the energy of downtown Chicago.

Upon your return, relax in luxury hotel accommodations equipped with superb bedding and modern features, followed by a session in the fitness center. Dinner options include the Colonial Room, Coa, and the Polo Lounge.

Meeting and wedding guests appreciate our elegant, European-inspired event spaces. Our motto is Ubi Tempus Quietus, or “where time rests.” So travel to a bygone era of refinement while staying at our renowned Oak Brook hotel.