Guest Experience Host — Hospitality Leader

Hilton; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Paid parental leave

Caregiving concierge

Crisis concierge

Mental health resources

Generous PTO

Health plans

Retirement plans

Job summary

Hilton Orlando is seeking a friendly Restaurant Host to greet guests, seat them, and ensure a warm, efficient dining experience across our outlets.

You’ll coordinate seating, answer guest questions, and support opening and closing duties, including stocking and prep. The role emphasizes hospitality, teamwork, and a proactive approach to guest satisfaction, with comprehensive benefits and a vibrant work environment.

Qualifications

• A passion for spreading hospitality and delivering warm, memorable guest experiences.
• Integrity and accountability in all interactions.
• Leadership and teamwork to support dining operations.
• Strong teamwork to support a seamless guest experience.
• Ownership mentality with a sense of urgency.

Responsibilities

• Greet guests warmly and ascertain their needs quickly and effectively.
• Seat guests, manage seating chart, and monitor dining activity to ensure a seamless experience.
• Respond promptly and knowledgeably to guest inquiries and special requests.
• Open/close tasks and assist with service prep such as stocking and folding silverware.

Skills

Hospitality

Customer service

Guest relations

Teamwork

Integrity

Leadership

Job description

Hilton Orlando is seeking a friendly Restaurant Host to greet guests, seat them, and ensure a warm, efficient dining experience across our outlets.

You’ll coordinate seating, answer guest questions, and support opening and closing duties, including stocking and prep. The role emphasizes hospitality, teamwork, and a proactive approach to guest satisfaction, with comprehensive benefits and a vibrant work environment.