Guest Experience Host - Historic Hotel & Gaming

Silverado Franklin; Deadwood (SD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Excellent benefits

Paid vacations

401k

Opportunities for advancement

Job summary

The Silverado Franklin Historic Hotel & Gaming Complex is seeking a friendly Host to welcome guests, escort them to tables, and coordinate seating in Deadwood, SD. You will assist servers and bussers as needed, manage menus, and ensure accurate payment processing at the host stand.

Ideal candidates are attentive, dependable, with strong communication skills and a commitment to top-notch guest service in a historic, full-service hotel and gaming environment.

Qualifications

• Greet guests and provide a welcoming experience.
• Escort guests to tables and provide menus.
• Communicate seating requests and updates to the team.

Responsibilities

• Greet guests upon arrival and escort to their table.
• Provide menus and let guests know who will serve them.
• Relay messages to servers and bussers to maintain service efficiency.
• Balance cash and process payments, itemizing checks and receipts.
• Check IDs to verify age for alcohol service.
• Maintain a clean host area and adhere to sanitary practices.

Skills

Customer service

Guest greeting

Communication

Cash handling

Job description

The Silverado Franklin Historic Hotel & Gaming Complex is seeking a friendly Host to welcome guests, escort them to tables, and coordinate seating in Deadwood, SD. You will assist servers and bussers as needed, manage menus, and ensure accurate payment processing at the host stand.

Ideal candidates are attentive, dependable, with strong communication skills and a commitment to top-notch guest service in a historic, full-service hotel and gaming environment.