Guest Concierge Front-of-House Host

Silvergulch; Fairbanks (AK); On-site; USD 19,000 - 28,000; Full time

Job summary

Silver Gulch in Fairbanks, AK is seeking an energetic host/hostess to greet guests, seat them according to the seating chart, and coordinate wait times during busy periods. The role requires a friendly, professional demeanor and adherence to the front-of-house dress code.

Responsibilities include delivering World Class Service, keeping the host area clean, assisting with end-of-night dining room duties, and coordinating with the manager on duty to ensure smooth seating flow.

Qualifications

• Minimum age 18 and the ability to serve with urgency.
• Must be able to organize people and service activities.
• Must balance multiple tasks with attention to detail.

Responsibilities

• To deliver World Class Service to each Silver Gulch guest.
• Follows the Silver Gulch Front of House Dress Code.
• To greet and welcome guests as they enter the restaurant with a smile.
• To seat guests according to the seating chart, rotating through Silver Gulch servers.
• To estimate wait times during busy hours, and to coordinate seating with the manager on duty.
• Inform the appropriate server of a new table after seating guests and giving menus.
• Keep the host stand and surrounding area clean and sanitary.
• To abide by the Silver Gulch Service Expectations.
• Assist in cleaning the dining room at night (tables, debris, mopping).
• Check out with the manager on duty before leaving.
• Other related duties may also be assigned.

Skills

Customer service orientation

Outgoing personality

Professional demeanor

Ability to work with minimal supervise

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Silver Gulch in Fairbanks, AK is seeking an energetic host/hostess to greet guests, seat them according to the seating chart, and coordinate wait times during busy periods. The role requires a friendly, professional demeanor and adherence to the front-of-house dress code.

Responsibilities include delivering World Class Service, keeping the host area clean, assisting with end-of-night dining room duties, and coordinating with the manager on duty to ensure smooth seating flow.