Guest Experience Host | Front of House Ambassador

State Of Play; Chicago (IL); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Flight Club Chicago is seeking an Ambassador to deliver a high-quality guest experience in a fast-paced, energetic atmosphere. You will greet guests, seat them quickly, assist with setup, and support tournament play and reservations while mastering our product knowledge.

This part-time role requires friendly, proactive service, reliability for varied shifts including evenings and weekends, and the ability to lift light to moderate loads.

Qualifications

• Minimum 2 years’ experience preferred in high-volume environments.

Responsibilities

• Greet and respond to all guests with a friendly greeting and goodbye, guide and educate guests on our brand upon entry and as you usher them to their location, host and assist in facilitating tournament play, build rapport with guests, and communicate requests.
• Ensure bathroom checks and coat check are organized, maintain gaming equipment sanitation and functionality, troubleshoot venue tech issues, perform routine maintenance on gaming components, and restock supplies with GM approval.
• Report for shifts punctually in proper attire, enter guest information into the system, relay availability to sales, know table numbers, and complete opening/closing duties while following health and safety guidelines.
• Visit local businesses to provide swag, educate them about Flight Club, and participate in training sessions and team meetings.

Education

Food & Beverage Certification Exams

Job description

Flight Club Chicago is seeking an Ambassador to deliver a high-quality guest experience in a fast-paced, energetic atmosphere. You will greet guests, seat them quickly, assist with setup, and support tournament play and reservations while mastering our product knowledge.

This part-time role requires friendly, proactive service, reliability for varied shifts including evenings and weekends, and the ability to lift light to moderate loads.