Guest Experience Pro - Front of House

State Of Play; Washington (District of Columbia); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

401k plan

Employee discount

Job summary

Flight Club in Washington, DC is seeking an Ambassador to deliver an exceptional guest experience in a high‑energy environment. The role requires greeting guests, guiding them to seats, and assisting with tournament play while maintaining brand standards.

Applicants should have current food handlers and alcohol certifications, with 2+ years in a busy hospitality setting. The position is part time with potential for full-time hours and offers a comprehensive benefits package.

Qualifications

• Current food handlers and alcohol certification required.

Responsibilities

• Greet guests with a friendly greeting and assist with seating and reservations.
• Host and facilitate tournament play and provide brand education to guests.
• Maintain venue sanitation and ensure gaming equipment is functioning daily.
• Assist in resets, safety checks, and guest information entry into reservation systems.

Skills

Customer service

Education

Food handlers certification

Alcohol certification

Job description

Flight Club in Washington, DC is seeking an Ambassador to deliver an exceptional guest experience in a high‑energy environment. The role requires greeting guests, guiding them to seats, and assisting with tournament play while maintaining brand standards.

Applicants should have current food handlers and alcohol certifications, with 2+ years in a busy hospitality setting. The position is part time with potential for full-time hours and offers a comprehensive benefits package.