Guest Experience Host – Front of House

Hyatt Corporation; Nashville (TN); On-site; USD 19,000 - 25,000; Part time

Job summary

Hyatt Regency London - The Churchill in London is seeking a guest-focused host/hostess to provide a prompt and warm reception for all guests and manage seating arrangements to ensure a smooth dining experience.

The role requires excellent communication, a friendly demeanor, and the ability to handle reservations and phone inquiries while maintaining high service standards. A collaborative team environment and flexible schedule are offered.

Qualifications

• Excellent verbal and written communication, friendly and courteous demeanor.
• Ability to deliver outstanding guest service and handle seating with tact.
• Strong teamwork and positive attitude in a fast-paced environment.

Responsibilities

• Provide a warm welcome to guests and create a positive first impression.
• Seat guests and manage dining room flow to optimize table turns.
• Answer phones, take reservations, and manage guest seating requests.
• Maintain a cooperative attitude with guests and staff at all times.
• Clean and reset tables and assist with other duties as assigned.

Skills

Communication skills

Guest service

Team player

Job description

Hyatt Regency London - The Churchill in London is seeking a guest-focused host/hostess to provide a prompt and warm reception for all guests and manage seating arrangements to ensure a smooth dining experience.

The role requires excellent communication, a friendly demeanor, and the ability to handle reservations and phone inquiries while maintaining high service standards. A collaborative team environment and flexible schedule are offered.