Stateside Greeter

Hyatt Corporation; Nashville (TN); On-site; USD 19,000 - 25,000; Part time

Job summary

Hyatt Regency London - The Churchill in London is seeking a guest-focused host/hostess to provide a prompt and warm reception for all guests and manage seating arrangements to ensure a smooth dining experience.

The role requires excellent communication, a friendly demeanor, and the ability to handle reservations and phone inquiries while maintaining high service standards. A collaborative team environment and flexible schedule are offered.

Qualifications

• Excellent verbal and written communication, friendly and courteous demeanor.
• Ability to deliver outstanding guest service and handle seating with tact.
• Strong teamwork and positive attitude in a fast-paced environment.

Responsibilities

• Provide a warm welcome to guests and create a positive first impression.
• Seat guests and manage dining room flow to optimize table turns.
• Answer phones, take reservations, and manage guest seating requests.
• Maintain a cooperative attitude with guests and staff at all times.
• Clean and reset tables and assist with other duties as assigned.

Skills

Communication skills

Guest service

Team player

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

To provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of outstanding customer service.

• Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit
• Maintain a cooperative and positive attitude at all times towards guests and fellow team members
• Ensure you are seating the most desirable tables at all times
• Anticipate guest transition and the timing of table turns
• Answering the phone for general customer service and taking reservations
• Cleaning and resetting dirty tables
• All other tasks and duties as assigned

Qualifications

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner

Hyatt Regency London - The Churchill | London , ENG , GB

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