Guest Experience Host - Front of House

BRU Burger Bar - Bloomington

Bloomington (IN)

On-site

USD 17,000 - 22,000

Full time

4 days ago

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Job summary

BRU Bloomington is seeking a friendly Host to be the first point of contact for guests. You welcome guests, manage the waitlist and reservations, escort guests to tables, and present menus, helping ensure a smooth seating experience.

You will coordinate with servers and kitchen staff, communicate wait times, keep the host stand organized, and assist with coat checks and guest inquiries. This role supports a welcoming dining environment and offers growth opportunities within Cunningham Restaurant

Qualifications

Excellent customer service and communication skills.
Friendly and outgoing personality with a positive attitude.
Strong organizational and multitasking abilities.
Ability to remain calm and professional in high-pressure situations.
Familiarity with reservation systems or software is a plus.
Previous host/hostess experience is preferred but not required; training will be provided.

Responsibilities

Greet and seat guests, manage waitlist and reservations, and escort guests to tables.
Maintain an up-to-date reservation book and communicate special requests to staff.
Provide guests with menu information and assist with coat check when applicable.
Coordinate with servers and kitchen to ensure smooth dining flow and accurate wait times.
Keep the host stand clean, organized, and stocked; relay guest information as needed.