Guest Experience Host – Front Desk & Reservations

Sahm’s Hospitality Group; Indianapolis (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Sahm’s Hospitality Group in Indianapolis is seeking friendly hosts to greet guests and ensure a warm welcome as they walk through the door, setting the tone for a great dining experience. Responsibilities include guiding guests to tables, taking reservations, answering the phone, quoting accurate wait times, and coordinating with servers to seat guests promptly.

Maintain a clean, inviting lobby and collaborate with management to deliver exceptional service in a fast-paced environment.

Qualifications

• Must be at least 16 years of age.
• Ability to stand at least 4 hours per shift.
• Ability to multitask in a fast-paced environment.
• Be a team player and work well with management and servers.

Responsibilities

• Greet customers as soon as they walk in the door.
• Guide guests to their tables.
• Take reservations and answer the phone.
• Quote proper wait times.
• Ensure guests are seated so servers can attend to them.
• Maintain a clean and presentable lobby.
• Complete any side works prior to the end of your shift.
• Perform any other duties as deemed appropriate by management.

Skills

Guest greeting

Team player

Multitasking

Communication

Job description

Sahm’s Hospitality Group in Indianapolis is seeking friendly hosts to greet guests and ensure a warm welcome as they walk through the door, setting the tone for a great dining experience. Responsibilities include guiding guests to tables, taking reservations, answering the phone, quoting accurate wait times, and coordinating with servers to seat guests promptly.

Maintain a clean, inviting lobby and collaborate with management to deliver exceptional service in a fast-paced environment.