Guest Experience Host (Front Desk) - Part Time

Malibu Jack's; Louisville (KY); On-site; USD 17,000 - 19,000; Part time

Job summary

Five Star Parks & Attractions is seeking a part-time Front Desk Attendant for Malibu Jack's Louisville. You will be the first point of contact for guests, handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized.

You will help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed.

Responsibilities

• Handle money transactions while keeping the front desk area clean and organized
• Be comfortable with guest’s questions and issues while handling them yourself or escalating to a manager
• Assist guests with redeeming their tickets for prizes
• Stock and keep redemption area organized
• Maintain up to date knowledge of all current cash policies
• Communicate daily with team members
• Maintain a safety-focused, top customer service attitude at all times

Job description

Five Star Parks & Attractions is seeking a part-time Front Desk Attendant for Malibu Jack's Louisville. You will be the first point of contact for guests, handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized.

You will help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed.