Guest Experience Host — Front Desk (Flexible Hours, Free Games)

Dave & Buster's Management Corporation, Inc.; Glendale (AZ); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Free games

Employee discounts

Job summary

Dave & Buster’s is hiring a front desk and host to warmly greet Guests and guide them through game rentals, merchandise sales, and dining experiences. You will be the first impression, ensuring a positive and welcoming environment and assisting Guests with needs.

The role involves processing transactions, restocking supplies, and coordinating with team members to maintain a clean, organized front desk and entertainment area.

Qualifications

• Guest-facing experience is a plus.
• Ability to read and communicate in English.

Responsibilities

• Greet Guests and guide them through game rentals, merchandise, and dining.
• Handle transactions accurately and promptly.
• Maintain front desk area, stock menus, silverware, power cards, and gift cards.
• Manage wait times and communicate with guests and team members.
• Ensure guests leave satisfied and invite them to return.

Skills

Customer service

Communication

Cashier

English proficiency

Tools

POS system

Job description

Dave & Buster’s is hiring a front desk and host to warmly greet Guests and guide them through game rentals, merchandise sales, and dining experiences. You will be the first impression, ensuring a positive and welcoming environment and assisting Guests with needs.

The role involves processing transactions, restocking supplies, and coordinating with team members to maintain a clean, organized front desk and entertainment area.