Guest Experience Host - Front Desk & Concierge

Tyme Maidu Tribe; Oroville (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) match

Medical, Dental, Vision & Life on 90th

Generous PTO

Job summary

Tyme Maidu Tribe hotel in Oroville, CA seeks a Hospitality Host to join our front desk team. The role focuses on delivering exceptional guest service, managing check-in/out, and assisting guests with dining, events and local arrangements.

The position emphasizes proactive service and professional relationships across hotel departments. Candidates with front desk experience and a customer-first approach will thrive.

Qualifications

• Ability to greet and assist guests at the Front Desk, gift shop, bell service and concierge as assigned.
• Excellent communication and professional service standards toward guests, team members and management.
• Ability to read and interpret safety rules and procedures and operate hotel systems.

Responsibilities

• Welcome, register and check guests in and out of the hotel.
• Provide information to guests and assist with dining reservations, events, transportation and other services.
• Maintain knowledge of property, local entertainment, dining, shopping and activities.
• Perform checkout and payment processing following hotel policies and procedures.
• Support nightly audit functions and hotel statistics reporting.

Job description

Tyme Maidu Tribe hotel in Oroville, CA seeks a Hospitality Host to join our front desk team. The role focuses on delivering exceptional guest service, managing check-in/out, and assisting guests with dining, events and local arrangements.

The position emphasizes proactive service and professional relationships across hotel departments. Candidates with front desk experience and a customer-first approach will thrive.