Guest Experience Host - Friendly Seating & Reservations

The Wicked Tuna; Murrells Inlet (SC); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts on food

Advancement opportunities

Positive work environment

Job summary

The Wicked Tuna in Murrells Inlet, SC is seeking an friendly Host to greet guests, seat guests, manage reservations, and provide outstanding customer service for a memorable dining experience.

Responsibilities include welcoming guests, handling phone and online inquiries, assisting with private events, maintaining a clean dining room, and supporting a high-volume operation in the evenings and weekends.

Qualifications

• Previous experience as a host or in a customer service role.
• Proficiency with computer systems and reservation management software.
• Flexibility to work evenings and weekends.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet guests upon arrival and assist with seating.
• Manage reservations and waitlists.
• Answer phone calls and respond to online inquiries.
• Assist with organizing private events.
• Handle guest complaints with professionalism.
• Perform light cleaning and maintain dining room.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Tools

Reservation systems

Microsoft Office

Job description

The Wicked Tuna in Murrells Inlet, SC is seeking an friendly Host to greet guests, seat guests, manage reservations, and provide outstanding customer service for a memorable dining experience.

Responsibilities include welcoming guests, handling phone and online inquiries, assisting with private events, maintaining a clean dining room, and supporting a high-volume operation in the evenings and weekends.