Guest Experience Host – Fondue Night Out

Ontario Trillium Foundation

Columbus (OH)

On-site

USD 17,000 - 22,000

Full time

14 days+
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Benefits offered by this job

Meal benefits
Competitive hourly pay
Growth opportunities
Family-friendly hours

Job summary

The Melting Pot in Columbus, OH is seeking energetic and dependable Host / Concierge team members to ensure Total Guest Satisfaction from entry to exit. A positive, hospitality-minded role model is expected, aligning with our mission to provide the Perfect Night Out.

Responsibilities include greeting guests, maintaining guest relations, adhering to policies, opening/closing side work, and participating in ongoing training.

Qualifications

  • Must have weekend availability.
  • Must be available a minimum of 3 shifts per week.
  • The Host / Concierge is responsible for providing Total Guest Satisfaction (TGS) throughout a guest's dining experience.
  • Open doors and greet guests entering and exiting the restaurant.
  • Establish professional, hospitable rapport with each guest you serve.
  • Comply with local alcoholic beverage laws.
  • Comply with appearance and grooming standards.
  • Be aware of the cost of supplies and proper handling procedures.
  • Always exceed guests' expectations, making their evening extra special.
  • Perform opening, running, and closing side work assignments.
  • Always perform as a team member.
  • Attend and participate in ongoing training sessions. Read shift notes and attend shift meetings.

Responsibilities

  • Promote and maintain positive guest relations.
  • Adhere to and maintain company policies and standards.
  • Open doors and greet guests entering and exiting the restaurant.
  • Establish professional, hospitable rapport with each guest you serve.
  • Comply with local alcoholic beverage laws.
  • Comply with appearance and grooming standards.
  • Be aware of the cost of supplies and proper handling procedures.
  • Always exceed guests' expectations, making their evening extra special.
  • Perform opening, running, and closing side work assignments.
  • Always perform as a team member.
  • Attend and participate in ongoing training sessions. Read shift notes and attend shift meetings.

Job description

The Melting Pot in Columbus, OH is seeking energetic and dependable Host / Concierge team members to ensure Total Guest Satisfaction from entry to exit. A positive, hospitality-minded role model is expected, aligning with our mission to provide the Perfect Night Out.

Responsibilities include greeting guests, maintaining guest relations, adhering to policies, opening/closing side work, and participating in ongoing training.

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