Guest Experience Host – Fondue Night Out

Ontario Trillium Foundation; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Meal benefits

Competitive hourly pay

Growth opportunities

Family-friendly hours

Job summary

The Melting Pot in Columbus, OH is seeking energetic and dependable Host / Concierge team members to ensure Total Guest Satisfaction from entry to exit. A positive, hospitality-minded role model is expected, aligning with our mission to provide the Perfect Night Out.

Responsibilities include greeting guests, maintaining guest relations, adhering to policies, opening/closing side work, and participating in ongoing training.

Qualifications

• Must have weekend availability.
• Must be available a minimum of 3 shifts per week.
• The Host / Concierge is responsible for providing Total Guest Satisfaction (TGS) throughout a guest's dining experience.
• Open doors and greet guests entering and exiting the restaurant.
• Establish professional, hospitable rapport with each guest you serve.
• Comply with local alcoholic beverage laws.
• Comply with appearance and grooming standards.
• Be aware of the cost of supplies and proper handling procedures.
• Always exceed guests' expectations, making their evening extra special.
• Perform opening, running, and closing side work assignments.
• Always perform as a team member.
• Attend and participate in ongoing training sessions. Read shift notes and attend shift meetings.

Responsibilities

• Promote and maintain positive guest relations.
• Adhere to and maintain company policies and standards.
• Open doors and greet guests entering and exiting the restaurant.
• Establish professional, hospitable rapport with each guest you serve.
• Comply with local alcoholic beverage laws.
• Comply with appearance and grooming standards.
• Be aware of the cost of supplies and proper handling procedures.
• Always exceed guests' expectations, making their evening extra special.
• Perform opening, running, and closing side work assignments.
• Always perform as a team member.
• Attend and participate in ongoing training sessions. Read shift notes and attend shift meetings.

Job description

The Melting Pot in Columbus, OH is seeking energetic and dependable Host / Concierge team members to ensure Total Guest Satisfaction from entry to exit. A positive, hospitality-minded role model is expected, aligning with our mission to provide the Perfect Night Out.

Responsibilities include greeting guests, maintaining guest relations, adhering to policies, opening/closing side work, and participating in ongoing training.