Guest Experience Server — Wine & Food Specialist

Ontario Trillium Foundation; Jacksonville (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

The Melting Pot is seeking a Server to create memorable guest experiences through great food and beverage recommendations and attentive service. You will be part of a cohesive team working in a fast-paced environment.

As the last link in quality control, you help shape the guest’s evening with proper timing, presentation, wine service and a personable approach, delivering a Perfect Night Out.

Responsibilities

• Establishes a professional, hospitable rapport with each guest.
• Maintains positive guest relations and exceeds guests’ expectations by promoting and reinforcing The Melting Pot culture around the MVP card and The Perfect Night Out.
• Adheres to and maintains company policies and standards, complying with uniform standards, appearance and grooming best practices and federal, state and local laws and guidelines concerning alcoholic beverages and food safety.
• Follows all service sequences, serving products according to standards and procedures, suggestively selling food and beverage products and accounting for every product served.
• Performs as part of the team, executing opening, running and closing sidework assignments.
• Attends and participates in ongoing training sessions when provided, reads PreShift notes and attends PreShift meetings. Aware of the cost of supplies and executes proper operational procedures.

Job description

The Melting Pot is seeking a Server to create memorable guest experiences through great food and beverage recommendations and attentive service. You will be part of a cohesive team working in a fast-paced environment.

As the last link in quality control, you help shape the guest’s evening with proper timing, presentation, wine service and a personable approach, delivering a Perfect Night Out.