Hospitality Specialist

Ontario Trillium Foundation; Spokane (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Competitive Pay

Sick pay (1 hour per 40 hours)

Family & student friendly hours

50% off team member and guest meals

Flexible work schedules

St. Jude Children’s Research Hospital®

Growth opportunities

Job summary

The Melting Pot, located in Spokane, WA, is seeking a Host/Concierge to ensure Total Guest Satisfaction throughout the dining experience. You will be a positive, hospitality-oriented role model for staff and guests, greeting guests warmly and upholding service standards.

We offer a competitive hourly wage, friendly hours for families and students, meal benefits, and opportunities to grow within the team. Join our warm, team-driven environment and help create memorable evenings for guests.

Qualifications

• Energetic and dependable individuals are desired.
• Great attitude and being team-oriented is a must.
• Experience in hospitality is a plus.

Responsibilities

• Promote and maintain positive guest relations.
• Adhere to and maintain company policies and standards.
• Open doors and greet guests entering and exiting the restaurant.
• Establish professional, hospitable rapport with each guest you serve.
• Comply with local alcoholic beverage laws.
• Comply with appearance and grooming standards.
• Be aware of the cost of supplies and proper handling procedures.
• Always exceed guests' expectations, making their evening extra special.
• Perform opening, running, and closing sidework assignments.
• Always perform as a team member.
• Attend and participate in on-going training sessions.

Skills

Customer service

Team player

Positive attitude

Job description

$17.13- $17.50 depending on experience.

We are looking for energetic and dependable individuals to add to our team. A great attitude and being team-oriented are a must. We are a premier fondue restaurant located in downtown Spokane. Our mission is to provide the Perfect Night Out to our guests and a positive work environment for our team members. We offer a warm, friendly, and positive environment that promotes teamwork. We offer competitive hourly pay, meal benefits, and the opportunity to grow. Our hours of operation are family and student-friendly. We close at 9 p.m. every day except Friday and Saturday, which is 10 p.m. We are looking for both full and part-time. The Melting Pot in Spokane is a great supplemental income job for those with day jobs or school.

Summary

The Host / Concierge is responsible for providing Total Guest Satisfaction (TGS) throughout a guest's dining experience. He/she must be a positive, consistent hospitality oriented role model to other staff and guests.

Responsibilities

• Promote and maintain positive guest relations.
• Adhere to and maintain company policies and standards.
• Open doors and greet guests entering and exiting the restaurant.
• Establish professional, hospitable rapport with each guest you serve.
• Comply with local alcoholic beverage laws.
• Comply with appearance and grooming standards.
• Be aware of the cost of supplies and proper handling procedures.
• Always exceed guests expectations, making their evening extra special.
• Perform opening, running, and closing sidework assignments.
• Always perform as a team member.
• Attend and participate in on-going training sessions. Read shift notes and attend shift meetings.

Team Member Perks

• Competitive Pay
• One hour of sick pay earned per 40 hours worked.
• Family and Student Friendly Hours of Operation
• 50% Off Team Member and Guest Meals
• Flexible Work Schedules
• Supporter of St. Jude Children’s Research Hospital®
• Growth Opportunities

Equal Opportunity Eployment

Important Notice

We are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis of race, color, religion, national origin, age, sex, veteran status, disability, or any other basis prohibited by federal, state or local law. In accordance with Americans with Disabilities Act, it is our policy to provide reasonable accommodation upon request during the application process to eligible applicants in order that they may be given a full and fair opportunity to be considered for employment.

About Us

The Melting Pot of Boise, ID & Spokane, WA are locally owned by Hollis and Kim Silva. The Melting Pot is the original fondue restaurant where guests can enjoy several fondue cooking styles and a variety of unique entrees, salads, and unforgettable desserts. But we’re more than just a restaurant; we’re a unique destination offering a dining experience unlike any other. Our fondue restaurant is perfect for the everyday occasion, from a night out with friends or a romantic dinner with your special someone to a promotion celebration with colleagues. Enjoy a wide range of seasonal and fixed menu items, and you choose the way you want it all. Of course what’s delicious food without a selection of wines and craft beers to really make it great?

No matter what the occasion or how many courses you choose to partake in, The Melting Pot provides an unforgettable, interactive dining experience that turns moments into memories. From the time the first piece of bread is dipped to when the last nibble of dessert is savored, you'll have the time to discover new things about people you thought you knew, and those you're getting to know.

The Food - From Appetizers to Desserts

If you aren’t really excited about dinner, maybe it’s time you joined us for one-of-a-kind dining at The Melting Pot. We make any meal stellar by offering you an epicurean fondue experience, featuring an unmatched combination of sensuous tastes you didn’t know you were craving.

A night at The Melting Pot is the perfect night out. Here, the dining experience and food are designed around you—you’ll create pairings as unique as you are. Customize your menu however you like, with up to four delightful courses. Pair artisan cheeses and breads with the perfect glass of wine. Indulge in the 4-Course Experience by selecting your favorite cheese fondue, salad, entrée, and chocolate and then choose one of our tempting cooking styles and sauces to enhance the flavor in every bite. Or just stop by to satisfy your chocolate cravings after an evening movie. Of course, we are happy to accommodate any dietary restrictions, with gluten-free options available at every restaurant.

Special Occasions - Celebrate with Us

Make absolutely any occasion special by meeting up at The Melting Pot. From birthdays to promotions to anniversaries, we celebrate it all by going far beyond the typical dining fare to give you and your guests a great dining experience.

Our gourmet fondue restaurant is the place to go to be social and that makes you and your guests as essential to the meal as the food. So gather around the table and unplug, unwind, and truly appreciate the time, while also enjoying a fabulous meal of artisan cheeses, fresh salads, savory entrees, and tempting desserts. Order a craft beer or glass of wine and raise your glass, because it’s going to be a good night.