Guest Experience Host | Flexible Scheduling & Tips

Delaware North; Wheeling (WV); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Gaming is hiring full-time Hosts to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Host, you will be responsible for welcoming guests and managing the host station.

We offer weekly pay, training and development opportunities, employee discounts, flexible work schedules, and comprehensive benefits. This role includes days, evenings, holidays, and weekends shifts.

Qualifications

• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks.
• Ability to effectively communicate with guests and team members; no high school diploma or GED required.

Responsibilities

• Review floor plan and reservation book daily to create seating charts.
• Seat guests and maintain control of wait times.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving.
• Answer the restaurant telephone line during assigned hours of operation

Skills

Guest service

Clear communication

Multitasking

Energy & pace

Job description

Delaware North Gaming is hiring full-time Hosts to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Host, you will be responsible for welcoming guests and managing the host station.

We offer weekly pay, training and development opportunities, employee discounts, flexible work schedules, and comprehensive benefits. This role includes days, evenings, holidays, and weekends shifts.