Casino Guest Host: Seating & Service Excellence

Wheeling Island Hotel-Casino-Racetrack; Wheeling (WV); On-site; USD 16,536 - 23,551; Full time

Benefits offered by this job

Weekly pay

Training & development

Employee discounts

Flexible schedules

Job summary

Delaware North Gaming at Wheeling Island Casino in Wheeling, West Virginia, is seeking full-time Hosts to greet guests and manage the host station. You will seat guests, monitor wait times, and ensure a smooth dining flow while maintaining high service standards.

This tipped position notes that the stated hourly pay excludes anticipated tips. The role offers weekly pay, training, and career growth opportunities within a supportive team environment.

Qualifications

• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks.
• Effective communication with guests and team members.
• No high school diploma or GED required.

Responsibilities

• Review floor plan and reservation book daily to create seating charts.
• Seat guests and maintain control of wait times.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving.
• Answer the restaurant telephone line during assigned hours of operation

Skills

Guest service

Communication

Multitasking

Job description

Delaware North Gaming at Wheeling Island Casino in Wheeling, West Virginia, is seeking full-time Hosts to greet guests and manage the host station. You will seat guests, monitor wait times, and ensure a smooth dining flow while maintaining high service standards.

This tipped position notes that the stated hourly pay excludes anticipated tips. The role offers weekly pay, training, and career growth opportunities within a supportive team environment.