Casino Host: Guest Experience & Flexible Hours

Sequoia, Inc.; Wheeling (WV); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Gaming in Wheeling, West Virginia is hiring full-time Hosts to welcome guests and manage the host station at Wheeling Island Casino. This tipped position notes that the hourly pay listed excludes potential tipped earnings.

Responsibilities include reviewing floor plans, seating guests, maintaining wait times, ensuring clean dining areas, addressing guest feedback, and answering the restaurant line during operating hours. Benefits, schedules and growth opportunities are provided.

Qualifications

• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast-paced setting.
• Strong communication with guests and team members.
• No high school diploma required.

Responsibilities

• Review floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer the restaurant telephone line during assigned hours of operation

Skills

Guest service

Communication

Multitasking

Team orientation

Job description

Delaware North Gaming in Wheeling, West Virginia is hiring full-time Hosts to welcome guests and manage the host station at Wheeling Island Casino. This tipped position notes that the hourly pay listed excludes potential tipped earnings.

Responsibilities include reviewing floor plans, seating guests, maintaining wait times, ensuring clean dining areas, addressing guest feedback, and answering the restaurant line during operating hours. Benefits, schedules and growth opportunities are provided.