Guest Experience Host | Flexible Scheduling & Growth

P.F. Chang's; Raleigh (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement - we are

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

The Host at P.F. Chang's delivers an excellent hospitality experience by maintaining the restaurant's flow and leaving guests with a positive first and last impression.

They greet and seat guests, answer phones, take reservations, and work with the team to meet guest needs. This on-site Raleigh role offers full-time or part-time hours with on-the-job training and opportunities for advancement.

Qualifications

• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Communication

Teamwork

Flexibility

Multi-tasking

Job description

The Host at P.F. Chang's delivers an excellent hospitality experience by maintaining the restaurant's flow and leaving guests with a positive first and last impression.

They greet and seat guests, answer phones, take reservations, and work with the team to meet guest needs. This on-site Raleigh role offers full-time or part-time hours with on-the-job training and opportunities for advancement.