Guest Experience Host — Flexible Hours & Growth

PF Changs China Bistro; Norman (OK); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Advancement opportunities

Meal discounts

Employee referral program

Exclusive team member discounts

Holiday closures

Job summary

P.F. Chang's is hiring a Host/Hostess to deliver an exceptional hospitality experience by smoothly guiding guests from arrival to seating and managing wait times with a friendly, professional demeanor. Responsibilities include greeting guests, answering phones, coordinating reservations, and maintaining a clean, safe front-of-house.

No prior experience required; on-the-job training is provided. Must be 18+, with strong communication and multitasking abilities; opportunities for advancement

Qualifications

• No prior experience required; training provided.
• Must be at least 18 years old.
• Excellent customer service and etiquette.
• Ability to practice sanitation and safety procedures.
• Clear communication with guests and coworkers.
• Flexible to work various shifts.
• Ability to multitask in a fast-paced, team environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications
• Learn curbside process and takeout expectations
• Conducts side-work as required for each shift

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Sanitation practices

Job description

P.F. Chang's is hiring a Host/Hostess to deliver an exceptional hospitality experience by smoothly guiding guests from arrival to seating and managing wait times with a friendly, professional demeanor. Responsibilities include greeting guests, answering phones, coordinating reservations, and maintaining a clean, safe front-of-house.

No prior experience required; on-the-job training is provided. Must be 18+, with strong communication and multitasking abilities; opportunities for advancement