Guest Experience Host | Flexible Scheduling & Growth

White Lodging; Louisville (KY); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

DailyPay — get paid when you need it

Advanced scheduling with easy shift-sw

Unlimited employee referral bonuses

401(k) with company match

Paid time off (PTO) with rollover

Complimentary wellness tools

Leadership development & tuition reimb

Discounts on hotel rooms, dining, and

Growth opportunities across multiple酒店

Employee Assistance Program (EAP)

Medical, dental, and vision insurance—

Life and disability insurance

Paid parental leave

Job summary

White Lodging is seeking a friendly, guest-focused hospitality team member to greet guests, manage reservations, assign servers, and ensure a seamless dining experience. You’ll maintain the front-of-house area, support safety and teamwork, and uphold a neat, professional appearance while answering guest questions about the menu.

Ideal candidates are outgoing, customer-service driven, able to handle high volume, and available on weekends, nights, and holidays.

Qualifications

• Outgoing, sociable personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure.
• Ability to stand for long periods and lift up to 25 pounds occasionally.
• Availability to work weekends, nights, and holidays as necessary.

Responsibilities

• Greet guests in a warm and professional manner and ensure guest satisfaction with their dining experience.
• Effectively assign servers to sections, manage reservations, and assign guests to tables.
• Maintain the restaurant entryway and complete all necessary side work and cleaning tasks.
• Promote teamwork and contribute to creating a friendly and safe work environment.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
• Process all payment methods.
• Perform other duties as assigned.

Skills

Outgoing personality

Excellent communication

Customer-service oriented

Ability to handle high volume

Stand for long periods & lift 25 lbs

Availability to work weekends nights &

Job description

White Lodging is seeking a friendly, guest-focused hospitality team member to greet guests, manage reservations, assign servers, and ensure a seamless dining experience. You’ll maintain the front-of-house area, support safety and teamwork, and uphold a neat, professional appearance while answering guest questions about the menu.

Ideal candidates are outgoing, customer-service driven, able to handle high volume, and available on weekends, nights, and holidays.