Guest Experience Host | Flexible Schedule & Advancement

Ashby Hospitality Group; Odessa (DE); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Job summary

Cantwell’s Bridge Hotel and Tavern in Odessa, DE is seeking a customer-focused Host to welcome guests, seat them, and help ensure an exceptional dining experience. You will organize the floor plan, manage reservations and waitlists, and assist with front-of-house duties to support a smooth service flow.

Candidates should be friendly, able to clearly greet and farewell guests, and communicate needs to servers and managers. Experience is a plus but not required.

Qualifications

• Friendly and customer-focused personality.
• Ability to articulate clear greetings and farewells to guests.
• Ability to communicate guests’ needs to servers and managers.
• Ability to communicate effectively on the telephone.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and according to rotation.
• Inform guests of current promotions and who will be serving them.
• Manage the flow of guests into the dining and bar areas, provide wait times.
• Answer the phone.
• Keep the host stand neat, tidy, and presentable.
• Make Popcorn

Skills

Customer service

Clear communication

Phone etiquette

Organization

Job description

Cantwell’s Bridge Hotel and Tavern in Odessa, DE is seeking a customer-focused Host to welcome guests, seat them, and help ensure an exceptional dining experience. You will organize the floor plan, manage reservations and waitlists, and assist with front-of-house duties to support a smooth service flow.

Candidates should be friendly, able to clearly greet and farewell guests, and communicate needs to servers and managers. Experience is a plus but not required.