Guest Experience Host — Flexible Hours & Paid Training

P.F. Chang's China Bistro, Inc.; Grand Rapids (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities

Discounted meals

Employee referral program

Team member discounts

Holiday closures

401(k) retirement plan

Insurance: medical/dental/vision

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is hiring for a Host or Hostess in Grand Rapids, MI. The role focuses on delivering an excellent hospitality experience by guiding guests, greeting and seating them, and handling questions during wait times.

We offer training, flexible scheduling, and opportunities for advancement. This is a great entry point into a Pan-Asian dining brand known for a heart‑felt guest experience. Apply to join our team today.

Qualifications

• Previous experience is not required – we will train you.
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders).
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control.
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food.
• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications.
• Learn curbside process and takeout expectations.
• Conducts side-work as required for each shift.

Skills

Customer service

Communication

Sanitation standards

Teamwork

Multitasking

Flexible shifts

Job description

P.F. Chang's China Bistro, Inc. is hiring for a Host or Hostess in Grand Rapids, MI. The role focuses on delivering an excellent hospitality experience by guiding guests, greeting and seating them, and handling questions during wait times.

We offer training, flexible scheduling, and opportunities for advancement. This is a great entry point into a Pan-Asian dining brand known for a heart‑felt guest experience. Apply to join our team today.