Guest Experience Host (Flexible Scheduling)

P.F. Chang's China Bistro, Inc.; Ann Arbor (MI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

401(k) retirement plan

Medical, dental and vision insurance

Paid sick leave

Job summary

P.F. Chang's China Bistro, Inc. is seeking friendly Hosts/Hostesses in Ann Arbor to deliver an exceptional hospitality experience by guiding guests, managing wait times, and ensuring a positive first impression.

No prior experience required; we train you. This role offers full-time or part-time hours, flexible scheduling, competitive pay, and opportunities for advancement as we promote from within. Join a team that values guest satisfaction, safety, and teamwork, with benefits including

Qualifications

• Previous experience is not required - we will train you!
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to communicate effectively with co-workers and guests.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders).
• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control.
• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food.
• Set and clear a table neatly and efficiently according to P.F. Chang's specifications.
• Learn curbside process and takeout expectations.
• Conducts side-work as required for each shift.

Skills

Customer service

Communication

multitasking

Job description

P.F. Chang's China Bistro, Inc. is seeking friendly Hosts/Hostesses in Ann Arbor to deliver an exceptional hospitality experience by guiding guests, managing wait times, and ensuring a positive first impression.

No prior experience required; we train you. This role offers full-time or part-time hours, flexible scheduling, competitive pay, and opportunities for advancement as we promote from within. Join a team that values guest satisfaction, safety, and teamwork, with benefits including