Guest Experience Host - Flexible Hours & Growth

The Cheesecake Factory Incorporated; Town of Florida (NY); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Paid vacation and sick time

Health insurance

Meal discounts

Flexible scheduling

Career growth opportunities

Job summary

The Cheesecake Factory Incorporated is seeking a Host to warmly greet guests, manage seating plans, and quote accurate wait times in a fast-paced, full-service restaurant environment.

Ideal candidates will have hospitality or guest-service experience, strong communication skills, and reliability. The role offers steady hours, flexible scheduling, and benefits including meals, insurance options, and growth opportunities.

Qualifications

• Previous restaurant or hospitality experience preferred.
• Strong communication and interpersonal skills with a focus on guest service.
• Dependable, dedicated, reliable, and punctual with a strong work ethic.
• Adaptable and patient, providing excellent guest relations.

Responsibilities

• Warmly greet guests creating a positive first impression.
• Use a floor plan and seating rotation to assign tables promoting guest satisfaction.
• Provide accurately quoted wait times while managing reservations.
• Support front of house operations and teamwork to enhance guest experience.
• Answer phones with a sense of urgency and assist guests with questions.
• Demonstrate ownership of sidework and closing tasks.

Skills

Communication

Interpersonal skills

Guest service

Job description

The Cheesecake Factory Incorporated is seeking a Host to warmly greet guests, manage seating plans, and quote accurate wait times in a fast-paced, full-service restaurant environment.

Ideal candidates will have hospitality or guest-service experience, strong communication skills, and reliability. The role offers steady hours, flexible scheduling, and benefits including meals, insurance options, and growth opportunities.