Guest Experience Host - Flexible Hours & 401(k)

Bob Evans Restaurants; Hagerstown (IN); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) with Company Match

Flexible Scheduling

Career development

Job summary

Bob Evans Restaurants is seeking a Host/Cashier in Indiana to greet guests, seat tables, handle transactions, and support marketing efforts. The role emphasizes friendly service, accurate money handling, and maintaining a clean dining area.

The position offers early closings or no late nights, a focus on work-life balance, and opportunities for career growth, with competitive compensation and excellent benefits including 401(k) with employer match.

Qualifications

• Excellent guest service skills and experience.
• Ability to identify and resolve issues as they arise.
• Detailed oriented with the ability to multi-task.
• Ability to prioritize, good organizational skills.
• Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge.
• Computer skills (POS system).

Responsibilities

• Greet guest in a friendly, warm, and welcoming manner and escort guests to tables.
• Monitors guests’ needs and the flow of the restaurant and seats guests accordingly.
• Delivers the appropriate number of menus, kid packs if needed when seating guests.
• Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned.
• Practices safe food and beverage handling.
• Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order.
• Shows guests you care and ask them about their dining experience.
• Effectively handles guest complaints and involves manager at appropriate time.
• Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards.
• Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest.
• Clears, sanitizes, and sets tables as needed.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while possessing dependability and exceptional teamwork skills.

Skills

Excellent guest service

Issue resolution

Multitasking

Prioritization/organization

Money handling/credit cards/knowledge

POS system computer skills

Tools

POS system

Job description

Bob Evans Restaurants is seeking a Host/Cashier in Indiana to greet guests, seat tables, handle transactions, and support marketing efforts. The role emphasizes friendly service, accurate money handling, and maintaining a clean dining area.

The position offers early closings or no late nights, a focus on work-life balance, and opportunities for career growth, with competitive compensation and excellent benefits including 401(k) with employer match.