Guest Experience Host - First-Class Service & Welcome

RH; Oak Brook (IL); On-site; USD 18,000 - 25,000; Full time

Job summary

RH in Oak Brook, IL seeks an engaging Host to create a warm first impression and deliver First Class service. You will greet guests, guide them to tables, and uphold RH's hospitality standards while maintaining a polished host stand and knowledge of offerings.

The ideal candidate has 1+ year in guest-facing roles, legal right to work in the U.S., and flexibility to work weekends and holidays. Physical ability to lift up to 50 lbs is required.

Qualifications

• 1+ year of guest-facing or hospitality experience.
• Legal authorization to work in the United States.
• Must meet minimum age to serve alcohol and to perform kitchen responsibilities as required by local regulations.
• Flexibility to work weekends, holidays, and variable shifts.

Responsibilities

• Create a warm and inviting experience for guests with First Class Service at all times.
• Greet guests promptly and graciously, guide them to their table and ensure a great start and end to their visit.
• Maintain organization of the host stand, coat closet, menus, and dining room areas.
• Act as a brand ambassador, presenting RH standards and knowing RH culinary and beverage offerings.
• Partner with leadership to optimize seating flow and maximize guest experience and business performance.

Skills

Guest service

Hospitality mindset

Strong communication

Job description

RH in Oak Brook, IL seeks an engaging Host to create a warm first impression and deliver First Class service. You will greet guests, guide them to tables, and uphold RH's hospitality standards while maintaining a polished host stand and knowledge of offerings.

The ideal candidate has 1+ year in guest-facing roles, legal right to work in the U.S., and flexibility to work weekends and holidays. Physical ability to lift up to 50 lbs is required.