Guest Experience Host - First‑Class Service

RH; Detroit (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

RH is seeking an engaging, service-minded Host to create an extraordinary first impression for guests in Detroit. As a Host, you will welcome guests with warmth, guide them to their table, and set the tone for an elevated dining experience.

You will maintain the host stand and dining room areas, stay informed about RH’s culinary and beverage offerings, and partner with leadership to optimize seating flow and guest satisfaction.

Qualifications

• 1+ year of related experience in guest facing or hospitality-focused role
• Candidates must have legal authorization to work in the country
• Must meet minimum age requirements for alcohol service and shifts
• Flexibility to work weekends, holidays, and variable shifts

Responsibilities

• Create a warm and inviting experience for guests by providing First Class Service at all times
• Greet guest promptly and graciously, guide them to their table and ensure their experience begins and ends with exceptional care
• Maintain quality curation and organization of the host stand, coat closet, menu display, and all other dining room areas
• Serve as a brand ambassador by modeling personal presentation standards, engaging warmly with guests and maintaining knowledge of RH offerings
• Partner with leadership to optimize seating flow and maximize guest experience and business performance

Skills

First Class Service

Guest Greeting

Brand Ambassador

Communication

Team Coordination

Job description

RH is seeking an engaging, service-minded Host to create an extraordinary first impression for guests in Detroit. As a Host, you will welcome guests with warmth, guide them to their table, and set the tone for an elevated dining experience.

You will maintain the host stand and dining room areas, stay informed about RH’s culinary and beverage offerings, and partner with leadership to optimize seating flow and guest satisfaction.