Guest Experience Host & Brand Ambassador

Restoration Hardware, Inc.; Columbus (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

RH Hospitality is seeking a friendly Host to welcome guests and set the tone for a memorable dining experience at our design galleries. You will guide guests to their table, maintain an organized host stand, and act as a brand ambassador with knowledge of RH’s culinary and beverage offerings.

The ideal candidate has 1+ year in guest-facing or hospitality roles, can work weekends/holidays, and is flexible with shifts.

Qualifications

• 1+ year of related experience in guest facing or hospitality-focused role.
• Candidates must have legal authorization to work in the country in which they are applying at the time of application.
• Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations.
• Flexibility to work weekends, holidays, and variable shifts as needed.

Responsibilities

• Create a warm and inviting experience for guests by providing First Class Service at all times
• Greet guest promptly and graciously, guide them to their table and ensure their experience begins and ends with exceptional care
• Maintain quality curation and organization of the host stand, coat closet, menu display, and all other dining room areas
• Serve as a brand ambassador by modeling personal presentation standards, engaging warmly with guests and maintaining strong knowledge of the RH’s culinary and beverage offerings
• Partner with leadership to optimize seating flow and maximize the guest experience and business performance

Skills

Guest service

Hospitality

Customer engagement

Job description

RH Hospitality is seeking a friendly Host to welcome guests and set the tone for a memorable dining experience at our design galleries. You will guide guests to their table, maintain an organized host stand, and act as a brand ambassador with knowledge of RH’s culinary and beverage offerings.

The ideal candidate has 1+ year in guest-facing or hospitality roles, can work weekends/holidays, and is flexible with shifts.