Guest Experience Host — Fast-Paced Front-of-House

The Cheesecake Factory; Wichita (KS); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, Vision, and Rx

50% off meals

Faster Pay next day wages

Employee recognition awards

Job summary

The Cheesecake Factory in Wichita, KS is seeking a friendly Host to greet guests, manage seating, and assist with reservations in a fast-paced, full-service setting. You will quote accurate wait times and help ensure a smooth flow of guests to support a warm dining experience.

Benefits include paid time off, medical/dental/vision coverage, competitive hourly wages, and dining discounts. Grow with a company known for hospitality and internal promotion opportunities.

Qualifications

• Previous restaurant, hospitality, customer service, or food service experience preferred.
• Strong communication and interpersonal skills with a focus on guest service.
• Dependable, dedicated, reliable, and punctual with a strong work ethic.
• Adaptable and patient, taking pride in providing excellent guest relations.
• Team player with a positive, patient attitude.
• Ability to lift up to 35 pounds, stand for extended periods, bend, reach and twist.
• Must be at least 18 years old.

Responsibilities

• Warmly greet guests creating a positive first impression.
• Use a floor plan and seating rotation to assign tables promoting guest satisfaction.
• Provide accurately quoted wait times while managing reservations to support smooth guest flow.
• Support front of house operations and teamwork to enhance the guest experience.
• Answer phones with urgency and assist guests with questions.
• Follow instructions with attention to detail and consistency.
• Demonstrate ownership of sidework and closing tasks.
• Multitask and work efficiently in a fast-paced environment.

Skills

Guest service

Communication

Teamwork

Job description

The Cheesecake Factory in Wichita, KS is seeking a friendly Host to greet guests, manage seating, and assist with reservations in a fast-paced, full-service setting. You will quote accurate wait times and help ensure a smooth flow of guests to support a warm dining experience.

Benefits include paid time off, medical/dental/vision coverage, competitive hourly wages, and dining discounts. Grow with a company known for hospitality and internal promotion opportunities.