Guest Experience Host — Fast-Paced Dining

Paycom; Palm Desert, Northern (CA, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

BIGHORN Golf Club in Palm Desert, CA is seeking a friendly Host/Hostess to manage dining flow and guest experience. You will greet members, seat guests, and maintain reservations with OpenTable, ensuring smooth service and accurate floor plans throughout shifts.

Expect to interact professionally with members, handle phones and special requests, and coordinate with staff for optimal seating and menu readiness. Prior host experience is preferred.

Qualifications

• High School Diploma or GED preferred.
• Six months of hospitality/restaurant experience or equivalent.
• Prior host/hostess experience in a high-volume environment.
• Strong communication and interpersonal skills with members and staff.
• Ability to manage reservations using OpenTable and adapt to flow.

Responsibilities

• Greet members with warmth, professionalism, and efficiency.
• Seat guests promptly and manage reservations/section assignments.
• Maintain OpenTable floor plan accuracy and log visit notes.
• Answer phones, take reservations, and confirm special requests.
• Ensure menus are clean and ready for service; stock required items.
• Coordinate with bussers and servers on floor plans and setups.
• Close out reservations and review upcoming bookings for shifts.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Education

High School Diploma or GED

Tools

OpenTable

Job description

BIGHORN Golf Club in Palm Desert, CA is seeking a friendly Host/Hostess to manage dining flow and guest experience. You will greet members, seat guests, and maintain reservations with OpenTable, ensuring smooth service and accurate floor plans throughout shifts.

Expect to interact professionally with members, handle phones and special requests, and coordinate with staff for optimal seating and menu readiness. Prior host experience is preferred.