Guest Experience Host - Fast-Paced Bar/Club

Big Night Entertainment Group; Boston (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Big Night Entertainment Group in Boston is seeking a friendly Restaurant Host to greet guests, seat them, and ensure a smooth dining experience across The Grand, Big Night Live, Empire and more. You will coordinate with servers and bartenders, and promote the venues with a professional attitude.

Strong communication and a welcoming demeanor are essential, along with the ability to work evenings and weekends. Prior hosting experience is preferred but attitude and teamwork can also lead to success.

Qualifications

• At least 1 year of hosting experience in a fast-paced bar/restaurant.
• Neat, professional appearance with strong customer service.
• Ability to communicate effectively with customers, public and co-workers.

Responsibilities

• Greet guests with a welcoming smile and provide fast, friendly service.
• Assign and escort guests to tables and manage seating flow.
• Monitor alcohol consumption and intervene per guidelines.
• Promote Big Night Entertainment Group in a positive, professional manner.
• Collaborate with hosts, servers, bartenders, and management to ensure smooth operation.
• Remember guest names and use them to personalize service.
• Maintain a clean, stocked host area and support other duties as assigned.

Skills

Communication

Customer service

Teamwork

Interpersonal skills

Job description

Big Night Entertainment Group in Boston is seeking a friendly Restaurant Host to greet guests, seat them, and ensure a smooth dining experience across The Grand, Big Night Live, Empire and more. You will coordinate with servers and bartenders, and promote the venues with a professional attitude.

Strong communication and a welcoming demeanor are essential, along with the ability to work evenings and weekends. Prior hosting experience is preferred but attitude and teamwork can also lead to success.