Guest Experience Host - Family Entertainment Center

The Bay Club Company; Issaquah (WA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Club Membership

Competitive Pay

Paid Time Off

Health Insurance

Employee Discounts

Continuing Education

Career Growth

Community Involvement

Job summary

Arena Sports in Issaquah, WA seeks an enthusiastic Host to welcome guests and guide them through attraction rules and safety protocols. You’ll help ensure smooth operations, assist guests with entry, and maintain clean, safe experiences across all attractions.

The role emphasizes friendly service, attention to safety, and teamwork to deliver a memorable family entertainment center experience. Weekend availability is often required.

Qualifications

• Ability to anticipate problems and apply logic to solutions.
• Clear written communication skills for reports and notes.
• Strong verbal communication for customer interactions and explanations.
• Proficiency with Word, Excel, and related software.

Responsibilities

• Complete opening and closing safety checks for the attraction.
• Greet customers and provide friendly service.
• Explain safety rules and how to purchase entry to guests.
• Answer questions about attractions, rules, policies, and hours.
• Ensure guests follow safety rules and policies.
• Set up, clean, and maintain attractions; perform basic maintenance.
• Identify and address rule violations or safety concerns.
• Support supervisor or manager with other duties as needed.

Skills

Problem Anticipation/ Deductive Reason

Written Comprehension

Oral Comprehension

Computer Proficiency

Job description

Arena Sports in Issaquah, WA seeks an enthusiastic Host to welcome guests and guide them through attraction rules and safety protocols. You’ll help ensure smooth operations, assist guests with entry, and maintain clean, safe experiences across all attractions.

The role emphasizes friendly service, attention to safety, and teamwork to deliver a memorable family entertainment center experience. Weekend availability is often required.