Guest Experience Host - Elevate Service & Team Growth

Evolving Solution Services; Indianapolis (IN); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Open to applicants without a college (

Weekend schedules

Job summary

Aberdeen Social House in Indianapolis is seeking a hospitality team member to deliver exceptional guest experiences, greet guests, and support bartenders and servers. The position emphasizes professional service, teamwork, and readiness to manage guest needs with discretion.

Applicants should be prepared for weekend schedules, possess strong communication, and maintain a neat, professional appearance while delivering top-tier food, wine, and hospitality in a vibrant setting.

Qualifications

• Dressed neatly and well-groomed in company uniform.
• Operate POS system, handle cash and credit transactions accurately.
• Walk or stand for a 4-6 hour shift.
• Read menu items and speak English fluently.
• Reach, bend, stoop and perform cleaning duties.
• Professional phone skills; hear well in noisy environments.
• Calmly address agitated guests and involve a Manager when needed.
• Clearly communicate guests' needs to team members and Manager.

Responsibilities

• Interact with guests to ensure exemplary service and timely delivery.
• Greet guests promptly in a friendly, professional manner.
• Ensure guest expectations are met or exceeded; resolve service issues.
• Maintain superior customer service and hospitality standards.
• Keep supervisor informed of significant issues and take action.
• Foster a cooperative, harmonious working atmosphere with colleagues.
• Work as a team to keep all restaurant areas clean, safe, and organized.

Skills

Customer service

POS system

English proficiency

Teamwork

Communication

Professional appearance

Problem resolution

Job description

Aberdeen Social House in Indianapolis is seeking a hospitality team member to deliver exceptional guest experiences, greet guests, and support bartenders and servers. The position emphasizes professional service, teamwork, and readiness to manage guest needs with discretion.

Applicants should be prepared for weekend schedules, possess strong communication, and maintain a neat, professional appearance while delivering top-tier food, wine, and hospitality in a vibrant setting.