Guest Experience Host: Desk & Welcome Attendant

Lucky Strike Entertainment; Orange (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in California is hiring a Greeter/Counter Desk Attendant to welcome guests, handle phone inquiries, manage the waitlist, and assist with lane assignments and sales at the counter.

The role requires night and weekend availability, a high school diploma or hotel/restaurant experience, and a friendly, service-oriented attitude. You will work in a vibrant entertainment environment with perks like free bowling and staff discounts.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Previous job experience

Education

High School Diploma or equivalent

Job description

Lucky Strike Entertainment in California is hiring a Greeter/Counter Desk Attendant to welcome guests, handle phone inquiries, manage the waitlist, and assist with lane assignments and sales at the counter.

The role requires night and weekend availability, a high school diploma or hotel/restaurant experience, and a friendly, service-oriented attitude. You will work in a vibrant entertainment environment with perks like free bowling and staff discounts.