Guest Experience Host – Create Memorable Moments

Omni Hotels & Resorts; Tempe (AZ); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Omni Tempe Hotel at ASU seeks a personable Host to welcome guests, manage seating, and coordinate with restaurant operations to deliver exceptional service. You will maintain high standards, assist with reservations, and ensure a smooth flow during peak times.

The role requires hands-on hospitality knowledge, the ability to engage guests warmly, and flexibility to work nights, weekends, and holidays in a fast-paced, upscale dining environment.

Qualifications

• Hands-on food and beverage knowledge within hospitality.
• A minimum of relevant host experience in a fine dining setting preferred.
• Able to work nights, weekends and holidays.

Responsibilities

• Maintain service standards and assist guests with seating and reservations.
• Greet guests, seat them appropriately, and explain restaurant concepts.
• Ensure cleanliness and organization of host stand and guest entrance.
• Handle guest requests promptly to create a memorable dining experience.

Skills

Hospitality knowledge

Customer service

Communication

Friendly demeanor

Tools

POS systems

Micros

Payroll systems

Job description

Omni Tempe Hotel at ASU seeks a personable Host to welcome guests, manage seating, and coordinate with restaurant operations to deliver exceptional service. You will maintain high standards, assist with reservations, and ensure a smooth flow during peak times.

The role requires hands-on hospitality knowledge, the ability to engage guests warmly, and flexibility to work nights, weekends, and holidays in a fast-paced, upscale dining environment.