Guest Experience Host: Casino Bar & Sportsbook

Bally's Interactive; Evansville (IN); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical, Dental, & Vision insurance

Flexible spending account

Employee assistance program

Employee discounts

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Interactive in Evansville, IN is seeking a friendly host/hostess to welcome guests, assist with seating for optimal service, and stay informed on the menu, promotions, and events. The role emphasizes personal hygiene, professional conduct, and customer-focused service.

Candidates should be able to stand long hours, lift up to 25 lbs, and work varied hours including holidays and weekends. Benefits include medical, dental, vision, 401(k), and paid time off.

Qualifications

• Must be able to stand and walk for prolonged periods of time (7+ hours).
• Must be able to lift to 25 lbs.; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.

Responsibilities

• Welcomes each guest with a smile and personalized greeting.
• Acknowledges each guest as they are leaving with genuine appreciation.
• Maintains a high standard of personal hygiene and appearance.
• Maintains a businesslike, professional attitude at all items.
• Has a working knowledge of the menu, promotions, special events, and other pertinent information.
• Seats guests in such a manner that they receive the best service possible.
• Answers telephone inquiries as per company policies.
• Helps bussers set and clear tables.
• Contributes to general housekeeping in such areas as the floor in foyer; windows/glass in front; host stand area; maintenance checklist; menus and menu covers.
• Knowledgeable of the company’s internal controls, policies, and procedures.
• Must be able to learn and utilize computerized reservation/seating/paging system. Must be able to learn and operate a Point-of-Sale system.
• Must be able to understand and communicate in English.
• Comply fully with the company’s safety policies and procedures.
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• Other duties may be assigned at any time.

Job description

Bally's Interactive in Evansville, IN is seeking a friendly host/hostess to welcome guests, assist with seating for optimal service, and stay informed on the menu, promotions, and events. The role emphasizes personal hygiene, professional conduct, and customer-focused service.

Candidates should be able to stand long hours, lift up to 25 lbs, and work varied hours including holidays and weekends. Benefits include medical, dental, vision, 401(k), and paid time off.