Guest Experience Host & Cashier — Seating & Service

Rio Hotel & Casino Las Vegas; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

Rio Las Vegas is seeking a friendly Cashier/Host to warmly greet guests, handle cash transactions accurately, and seat guests promptly to ensure a positive dining experience. In this role you will be the restaurant's first and last impression, support the service team, manage cash, and uphold our standards and menu knowledge.

Candidates must be 21+, possess good communication skills, and present a neat, professional appearance.

Qualifications

• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires attention to detail and accuracy.
• Work requires interactions with customers, the public and co-workers.
• Work requires use of a computer and/or cash register.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• At least 21 years of age.
• Ability to obtain & maintain full knowledge and understanding of the venues Menu.

Responsibilities

• Greet customers in a prompt and courteous manner and thank them upon departure.
• Determine the number in a party, accurately post transaction on cash register, and make appropriate change.
• Seat as quickly as possible. If there is a waiting period, ensure the guest has maximum comfort at all times.
• Properly rotate server stations when seating guests (requires knowledge of server abilities).
• Assist service staff in making certain tables are cleared and cleaned after each use and are set properly. Make sure all areas are clean and free of debris.
• Fill condiments as needed.
• Answer telephones using proper phone etiquette as described in CET standards.
• Count out cash drawer at end of shift.
• Perform opening and closing duties based upon shift assignment.
• Ensure all Rio Hotel & Casino core values and property and department standards are implemented and applied.

Skills

Effective communication in English

Attention to detail

Customer interaction

Cash register operation

Tools

Cash register

Job description

Rio Las Vegas is seeking a friendly Cashier/Host to warmly greet guests, handle cash transactions accurately, and seat guests promptly to ensure a positive dining experience. In this role you will be the restaurant's first and last impression, support the service team, manage cash, and uphold our standards and menu knowledge.

Candidates must be 21+, possess good communication skills, and present a neat, professional appearance.