Guest Experience Host & Busser

City of Lincoln; Port Ludlow (WA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Resort discounts

Job summary

Port Ludlow Resort is seeking a part-time Host/Busser to deliver courteous, professional service and leave a strong first impression for guests. You will maintain a clean host and dining area and assist with seating, water refills, and coordination with servers.

Responsibilities include managing reservations, keeping the waiting area orderly, and responding promptly to guest inquiries while maintaining a high standard of cleanliness and guest satisfaction.

Qualifications

• Current food handler’s permit or ability to obtain prior to hire.
• Must be at least 16 years old.
• Excellent communication and interpersonal skills.
• Attention to detail and a high level of cleanliness.
• Basic math skills for handling cash transactions and seating arrangements.
• Flexibility to work evenings, weekends and holidays.
• Must be able to be on feet for long periods of time, go up and down stairs, walk, bend, reach, stoop, lift and carry up to 25 pounds.

Responsibilities

• Welcome guests as they arrive and provide a friendly and professional first impression.
• Seat guests and provide water and bread, and ensure water and coffee are continuously refilled at the tables.
• Take and manage reservations by recording guest information accurately and ensuring availability of tables based on party size.
• Collaborate with servers to ensure table rotations are followed, and ensure prompt guest seating and service.
• Keep the waiting area clean and organized, manage guest wait times and provide updates as appropriate.
• Clear and clean tables per service standard and maintain cleanliness of the dining area throughout the shift.
• Respond to guest inquiries and address any concerns or complaints promptly and professionally. Seek assistance from management when needed.
• Other duties as requested and assigned by your manager

Skills

Communication

Interpersonal skills

Attention to detail

Cleanliness

Cash handling

Flexibility

Age 16+

Education

Food handler's permit (required)

Job description

Port Ludlow Resort is seeking a part-time Host/Busser to deliver courteous, professional service and leave a strong first impression for guests. You will maintain a clean host and dining area and assist with seating, water refills, and coordination with servers.

Responsibilities include managing reservations, keeping the waiting area orderly, and responding promptly to guest inquiries while maintaining a high standard of cleanliness and guest satisfaction.