Fine Dining Host & Reservations Concierge

Muckleshoot Casino Resort; Auburn (WA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Gaming licenses included

Bonuses twice yearly

Retirement plans

Job summary

Muckleshoot Casino Resort in Auburn, WA is seeking a friendly restaurant host/hostess to welcome guests, manage reservations, seat guests, and ensure a smooth dining flow. You will present menus, coordinate with waitstaff, and maintain a clean entry and lobby while promoting current specials.

The role requires excellent communication, reliable time management, and flexibility to work evenings, weekends, and holidays. A WA Health Card and ability to obtain required licenses are needed.

Qualifications

• Must obtain Class III B gaming license.
• 1 year of experience in a similar role, preferably in fine dining.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Flexibility to work evenings, weekends and holidays.
• WA State Health Card/Food Handlers Permit required.
• Class 12 Alcohol Permit required.

Responsibilities

• Seat guests and present menus, ensuring a smooth seating process.
• Escort guests to tables, ensure proper table setup and cleanliness.
• Maintain waitlists, estimate wait times, and update guests on status.
• Coordinate with waitstaff to optimize restaurant occupancy.
• Promote specials and wine selections to guests during seating.
• Provide menu information and accommodate dietary requests.
• Handle complaints professionally and resolve issues promptly.
• Maintain entryway and lobby area in an organized, welcoming state.

Skills

Customer service

Communication

Organization

Flexibility

Attention to detail

Job description

Muckleshoot Casino Resort in Auburn, WA is seeking a friendly restaurant host/hostess to welcome guests, manage reservations, seat guests, and ensure a smooth dining flow. You will present menus, coordinate with waitstaff, and maintain a clean entry and lobby while promoting current specials.

The role requires excellent communication, reliable time management, and flexibility to work evenings, weekends, and holidays. A WA Health Card and ability to obtain required licenses are needed.