Guest Experience Host - Bowling Front Desk & POS

Bowlero; Goleta (CA); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Goleta, CA is looking for a friendly Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, handle sales at the counter, and keep the pace lively and positive.

Night and weekend availability is required. A HS diploma or hospitality experience is preferred. You will operate the POS system and help guests with basic bowling tips, while following cash control procedures.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction.
• Operate our POS system, central panel, computers, and P/A system.

Skills

Customer service

Telephone etiquette

Cash handling

Team player

Education

HS Diploma or equivalent

Tools

POS system

Central panel

P/A system

Job description

Lucky Strike Entertainment in Goleta, CA is looking for a friendly Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, handle sales at the counter, and keep the pace lively and positive.

Night and weekend availability is required. A HS diploma or hospitality experience is preferred. You will operate the POS system and help guests with basic bowling tips, while following cash control procedures.