Guest Experience Associate: Bowling Front Desk & POS

AMF; Columbia Township (MO); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and assist with league preparation. You will ring sales, handle cash procedures, and operate the POS and P/A systems to ensure smooth guest experiences.

The role emphasizes friendly service, strong phone etiquette, and the ability to guide guests through basic bowling instructions while maintaining a vibrant, safe entertainment environment.

Qualifications

• HS Diploma or equivalent; optional hospitality experience.
• Excellent telephone etiquette.
• Proven success in school or previous job experience.

Responsibilities

• Be friendly and inviting to guests in person and over the phone.
• Manage the waitlist and track availability; assign lanes, shoes, and other equipment.
• Prepare for leagues and ring sales at the counter with cash control procedures.
• Notify mechanics of pinspotter/pinsetter malfunctions and log issues.
• Assist guests with basic bowling instructions; operate POS, central panel, computers, and P/A system.

Skills

Telephone etiquette

Customer service

Hospitality experience

Education

HS Diploma or equivalent

Tools

POS system

Central panel

Computers

P/A system

Job description

Lucky Strike Entertainment is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, and assist with league preparation. You will ring sales, handle cash procedures, and operate the POS and P/A systems to ensure smooth guest experiences.

The role emphasizes friendly service, strong phone etiquette, and the ability to guide guests through basic bowling instructions while maintaining a vibrant, safe entertainment environment.