Guest Experience Host - Bowling Center

Bowlero; Visalia (CA); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Visalia is seeking a friendly Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, ring sales, and assist with basic bowling guidance. You’ll work at the front desk and across the center to ensure a smooth, WOW-worthy guest experience.

Requirements include a HS diploma or equivalent, strong telephone etiquette, and being at least 18 years old to serve alcohol. The role offers perks like free bowling, arcade play, and discounts on food and events.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Job description

Lucky Strike Entertainment in Visalia is seeking a friendly Greeter/Counter Desk Attendant to welcome guests, manage the waitlist, ring sales, and assist with basic bowling guidance. You’ll work at the front desk and across the center to ensure a smooth, WOW-worthy guest experience.

Requirements include a HS diploma or equivalent, strong telephone etiquette, and being at least 18 years old to serve alcohol. The role offers perks like free bowling, arcade play, and discounts on food and events.